Last updated: 25 February 2026

MSgrowth (“MSgrowth”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, interact with our ads, contact us, or use our services.

1) What this policy covers

This policy applies to personal information we collect through:

Our website and landing pages

Lead forms (including Meta/Instagram lead forms)

Calls, SMS, email, and chat

Client onboarding and service delivery

Analytics and tracking tools used on our sites/pages

2) Personal information we collect

We may collect the following categories of personal information:

Identity and contact details: name, email, phone number, business name, job title

Business details: industry, location, service area, current marketing setup, goals and budgets

Communications: messages, emails, call recordings (if enabled), chat logs, support requests

Technical and usage data: IP address, device type, browser, pages visited, actions taken, cookies, and similar identifiers

Advertising and tracking data: ad interactions, form submissions, conversion events, referral sources, and campaign performance data

We do not aim to collect sensitive information (e.g., health, biometric, political opinions). Please do not provide it unless we request it for a lawful reason.

3) How we collect information

We collect personal information when you:

Fill out a form or submit an enquiry

Book a call or request a strategy session

Message, call, or email us

Use our website (via cookies and analytics tools)

Interact with our ads (e.g., Meta pixels/events and conversion tracking)

4) Why we collect and use your information

We use your personal information to:

Respond to enquiries and provide quotes/proposals

Deliver and improve our services (ads, funnels, websites, automation/AI receptionist, tracking)

Set up and manage campaigns, reporting, and performance reviews

Communicate with you about updates, scheduling, and service issues

Maintain business records, invoicing, and accounting

Comply with legal obligations and prevent fraud/security issues

With your consent (where required), send marketing communications

5) Legal bases (where relevant)

Depending on your location, we process personal information based on:

Consent (e.g., marketing emails/SMS where required)

Contract (to deliver services you requested)

Legitimate interests (e.g., running our business, improving services, preventing fraud)

Legal obligation (e.g., record-keeping)

6) Sharing and disclosure

We may share personal information with:

Service providers who help us run the business (e.g., hosting, analytics, CRM, email/SMS tools, scheduling tools)

Advertising platforms (e.g., Meta) for campaign delivery and measurement

Payment processors and accounting providers (for billing and record-keeping)

Professional advisers (lawyers/accountants) when needed

Authorities if required by law

We do not sell your personal information.

7) Cookies and tracking

We use cookies and similar technologies to:

Run the website and improve user experience

Understand traffic and performance (analytics)

Measure advertising performance and conversions

Retarget ads where permitted by law

You can control cookies through your browser settings and, where available, our cookie banner/preferences.

8) Data retention

We keep personal information only for as long as needed to:

Provide services

Maintain legitimate business records

Comply with legal requirements
When no longer needed, we take reasonable steps to delete or de-identify it.

9) Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including access controls and reputable service providers. However, no method of transmission or storage is 100% secure.

10) International data transfers

Some of our service providers may store or process data outside your country. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

11) Your rights and choices

Depending on your location, you may have rights to:

Request access to your personal information

Correct inaccurate information

Request deletion (where applicable)

Withdraw consent for marketing

Opt out of certain tracking/marketing

To make a request, contact us using the details below.